This page contains an outline explanation of our enquiries and complaints procedures enabling you to determine which is most suitable for your situation.
If you wish to make an enquiry about any aspect of the services provided by us please use our general enquiries form|. This will take you to the appropriate officer Enquiry Form.
However, if you wish to make a complaint about the Council, its services or its staff, please use our formal complaints policy and forms|. This will take you to our formal procedure for making a complaint and the online forms relating to it.