The agenda contained on this page is for a meeting of the Overview and Scrutiny Panel of 24 August 2006. The page contains the agenda with each agenda item linking to one or more files consisting of the report and any appendices. 

 

 

In addition, there is a link to the minutes of this meeting  |at the foot of the page.

  

Attachments

Adobe Acrobat's portable document format (pdf). To view these files you will need to have the Adobe Acrobat Reader installed on your computer. This can be downloaded free at Adobe's web site| [External].

 

 

 

Agenda

 

Apologies for absence.

 

1. Minutes of Previous Meeting 27 July 2006 (pdf 41kb)  |
2. Reports of Director of Resources
   1. Car Parking Enforcement (pdf 29kb)  |
   2. Review of Leisure Connection Contract (pdf 71kb)|
   3. Oadby and Wigston Contract
      April 2005-March 2006                Wigston Pool April 2005-March 2006  Parklands April 2005-March 2006 (pdf 40kb)  |
   4. Review of Leisure Connection Contract Letter (pdf 40kb)  |
   5. Leisure Connection Management Accounts to March 2006 (pdf 25kb)  | 
   6. Review of Customer Services Centre and E Government (pdf 36kb)  |
      1. Customer Service Centre Enquiries March 2006 (Face to Face) (pdf 12kb)  |
      2. Customer Service Centre Enquiries March 2006 (Refferral v Closed by CSC) (pdf 13kb)  |
      3. Customer Service Centre Enquiries April 2006 (face to face) (pdf 12kb) |
      4. Customer Service Centre Enquiries April 2006 (Referrals V Closed by CSC) (pdf 13kb) |
      5. Customer Service Centre Enquiries May 2006 (Face to Face) (pdf 12kb) |
      6. Customer Service Centre Enquiries May 2006 (Referrals V Closed by CSC) (pdf 13kb) |
      7. Customer Service Centre Enquiries June 2006 (Face to Face) (pdf 13kb) |
      8. Customer Service Centre Enquiries June 2006 (Telephones) (pdf 12kb) |
      9. Customer Service Centre Enquiries June 2006 (Email-post) (pdf 9kb)|
      10. Summary of Cashiering Transactions - April 2006 to July 2006 (pdf 13kb) |
      11. E Government Progress (pdf 17kb)|
   7. Internal Audit Reports |
      1. Payroll Central (pdf 33kb)| 
      2. Allotments Executive Summary – Allotments Cash Income - Debtors (pdf 14kb)  |
      3. Report: Cash Income Allotments: Debtors Allotments (pdf 64kb)  |
      4. Follow Up Procedure (pdf 18kb)|

Minutes

Minutes for the Overview and Scrutiny Committee held on 24 August 2006 (pdf )|