This page contains information about why we carry out surveys and what form these surveys can take.

 

Surveys

 

Surveys help us to gain information about a range of issues by asking a series of structured questions in face-to-face interviews, telephone interviews or through a postal questionnaire.  We are required to carry out a comprehensive tenant satisfaction survey of all our tenants every three years. 

 

Early in 2007 we sent out a satisfaction survey to all tenants.

 

87% of tenants are satisfied with the service that we provide as a landlord.

 

74% of tenants are satisfied with the opportunities for getting involved in the service.

 

                    

 

 For further details please contact Simon Folwell on Leicester (0116) 2888961.

 

 

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