Summary
Information regarding methods of payment of Council Tax and Business Rates.
Methods of paying your Council Tax and Business Rates Bill
Note: Please quote your account reference number with any payment to ensure that it is correctly credited to your account.
Payment Options if you have a Bank Account
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Direct Debit
To avoid having to remember instalment dates, writing and posting a cheque or queuing to pay, why not pay by Direct Debit, the convenient way to pay. This is the only payment method that gives you a choice of payment dates, either 1st or 15th of the month. If you do not already pay by direct debit you can call us on Leicester (0116) 257 2747 and set this up over the phone. Alternatively you can complete and return a Direct Debit instruction to the Council and we will do the rest. All payments are covered by the direct debit guarantee so you remain in control.
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Cash, Cheque, Debit or Credit Card
Pay by cheque, Debit or Credit card in person at the following Offices.
Wigston Customer Service Centre at Wigston Library,
Bull Head Street, Wigston, LE18 1PA
- Opening Hours Monday to Thursday 9.30am to 4.30pm and Friday 9.30am to 4.00pm.
Oadby Customer Service Centre at Oadby Library,
10 The Parade, Oadby, LE2 5BF
- Opening Hours Monday to Friday 9.00am to 4.00pm.
Pay by Cash, Cheque, Debit or Credit card in person at the Council Offices, 132 Station Road, Wigston.
Cashier facilities are open 8.45 a.m. to 2.00p.m. Monday to Friday.
After 2.00pm cash payments can be made by using the automated machine situated within the Council offices. Cheques can be posted in the red box situated within the Council Offices if you do not wish to wait for cashiers or you are paying after 2.00pm. Cheques can also be posted in the Council's letterbox at any time. Please include you account reference number on the back.
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Cheque
Pay by cheque, made payable to Oadby and Wigston Borough Council, in the post or by leaving it at Wigston Customer Service Centre At Wigston Library, Bull Head Street, Wigston, LE18 1PA or Oadby Customer Service Centre at Oadby Library, 10 The Parade, Oadby, LE2 5BF. Please make cheques payable to Oadby and Wigston Borough Council and include your account reference number on the back.
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Telephone payments using debit or credit cards
Pay by debit or credit card 24 hours a day, 7 days a week, by telephoning Leicester (0116) 257 2850.
Note: Credit card payments incur a 2.5 percent service charge. American Express is not accepted due to the higher rate of charge.
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Internet
Pay over the Internet using your debit card, 24 hours a day, 7 days a week, by accessing our online payment facility. For further details visit our online payment options| page.
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Electronic banking
If you wish to pay using your own bank's electronic internet payment facilities the Council's bank details are: Nat West Bank, sort code 54-21-50, account number 13754432. Please ensure that you quote the Council's bank details together with your account reference number with all payments.
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Payment Options if you do not have a Bank Account
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Cash
Pay by cash in person at the Council Offices, Station Road, Wigston. Cashier facilities are open 8.45 a.m. to 2.00 p.m. Monday to Friday. After 2.00pm cash payments can be made using the automated machine situated within the Council offices. Postal Orders, but not cash, can also be posted in the Council's letterbox at any time.
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Postal order
Pay by postal order at Wigston Customer Service centre at Wigston Library Bull Head Street, Wigston LE18 1PA or Oadby Customer Service Centre at Oadby Library, 10 The Parade, Oadby, LE2 5BF please make payable to Oadby and Wigston Borough Council and include your account reference number on the back. A receipt will then be posted to you from the main Council Offices. We are sorry but we cannot accept cash at either the Wigston Customer Service Centre or Oadby Customer Service Centre.
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Payment slip at the Post Office
Pay at a Post Office using a Trans Cash payment slip available from the Post Office and quoting Giro Bank account number 00 157 0315. Please make sure that you quote your name, address and account reference number with all payments otherwise your payment may go astray. The Post Office will make a charge for this service and you should allow 10 days for your payment to reach the Council.
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General Information
Your Council Tax or Business Rates liability is shown on your bill. Instalments must reach the Council by the due dates otherwise action may commence for the recovery of the outstanding amount. This could result in you losing the right to pay by instalments and additional costs being added to your account.
Housing and Council Tax Benefit are available for those on a low income. If you qualify for benefit it may reduce the amount of Council Tax that you have to pay and help towards payment of your rent. Visit our housing benefit page |for further information regarding help with your rent and visit our Council Tax Benefit page |for help with your Council Tax.
If you have problems paying Council Tax and are in financial difficulties you can contact the National Debtline on 0808 808 4000 for free confidential and independent advice.