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PLEASE NOTE: Due to a systems upgrade we will be unable to take any card payments on Thurs, 26 Jan (7am-12pm) Payments in person are available at our Customer Service Centre at Bell St as normal. Apologies for any inconvenience this may cause.

I've Got No Hot Water or Heating in My Council Property, Who Do I Report It To?

Lovell Respond are the contractor responsible for plumbing, heating and boiler issues within our Council properties. If you discover a problem or need to book a gas safety check, please contact Lovell Respond on 0845 600 7996.

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