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Waste collection

This page gives details on the collection of refuse, recycling, garden waste and glass. It highlights where your bags should be placed and when they will be collected.

Collection days

We have a weekly refuse and recycling collection system. To find out the day of your collections please use the 'My Borough' area of this website. Please note, some communal area collections at flats may not appear.

Our Street list (PDF Document, 177.57 Kb) shows your refuse and recycling collection days, this is to be used with the Calendar 2014-15 (PDF Document, 181.25 Kb). Please contact Operational Services on (0116) 288 8961 (option 2) if you require further information.

Bank holiday collection arrangements

Note: On dates marked double collection days we will collect up to six black bags and unlimited recycling bags.

Usual collection day

Revised collection day

Friday 18 April

Good Friday

No collection

Refuse, recycling and textiles will be collected on Friday 25 April (double collection day)

Glass and cooking oil will be collected on Thursday 17 April

Garden waste will be collected on Thursday 17 April

Monday 21 April

Easter Monday

No collection

Glass and cooking oil will be collected on Tuesday 22 April

Garden waste will be collected between Tuesday 22 and Friday 25 April

Monday 5 May

May Day

No collection

Glass and cooking oil will be collected on Tuesday 6 May

Garden waste will be collected between Tuesday 6 and Friday 9 May

Monday 26 May

Spring Bank Holiday

No collection

Glass and cooking oil will be collected on Tuesday 27 May

Garden waste will be collected between Tuesday 27 and Friday 30 May

Monday 25 August

Summer Bank Holiday

No collection

Glass and cooking oil will be collected on Tuesday 26 August

Garden waste will be collected between Tuesday 26 and Friday 29 August

Garden waste

There will not be a garden waste collection service between 21 December 2014 and 2 January 2015. Normal garden waste collections will resume from Monday 5 January 2015.

Food waste collection

We are phasing in a new weekly food waste collection from October 2013 which means we can recycle more and process your food waste in a way that helps the environment. To find out if your area is one of the trial areas please contact Operational Services (0116) 288 8961 (option 2). Our Food waste collection (PDF Document, 981.82 Kb) leaflet gives you instructions on how to use the food containers.

Glass, cooking oil and fats collection´╗┐Cooking oil in glass box

We now collect any unwanted cooking oil and fats from deep fat fryers, grills, frying pans and baking trays (we do not collect engine oil). When the waste is completely cool pour into a dry plastic screw top bottle until it is nearly full then place on top of your kerbside glass recycling box (for easy sorting), along with your glass bottles for the next glass collection in your area. If you require a free glass box contact Operational Services on (0116) 288 8961 option 2.

Oil collection (PDF Document, 528.54 Kb) gives you instructions on how to recycle your cooking oil and fats.

Collection arrangements

Please see below a list of instructions regarding the arrangements for collection for your household waste and recycling:

  • Waste bags and containers must be placed at the front edge of the property by 7:00 a.m. on the collection day
  • We cannot guarantee collecting any waste left outside after 7:00 a.m. Actual times of collection may change due to road works or bad weather
  • All household waste must be contained within the bag or bin. Any bags which have been torn or damaged will not be collected
  • Material such as hazardous or special waste, needles, glass, soil, bricks or rubble must not be put in the bins or waste bags
  • Black refuse bags should not weigh more than 10 kilograms each. Bags which are over 10 kilograms in weight will not be collected
  • Recycling bags and reusable garden waste bags should not weigh more than 7 kilograms each
  • Materials placed in charity bags will not be collected

Refuse collection

We operate a bag or dustbin system for household waste, collected weekly. A policy of strictly three 40 litre black refuse bags or one dustbin plus one bag per household applies.

Please note: we do not supply dustbins to households. Residents can purchase their own standard 80 litre bin with removable lid if they wish to do so. We cannot accept responsibility for lost or stolen bins.

Recycling CollectionGreen Recycling Bag

Recycling in the borough has never been as simple as it is now.

In the green recycling bag you can place:

  • Plastic drink bottles and detergent bottles (for example milk, pop, water, washing up liquid and shampoo)
  • Aluminium cans, clean food and pet food tins
  • Empty aerosol containers
  • Aluminium foil containers and wrapping
  • Yoghurt pots, margarine tubs, plastic egg cartons, food trays without the film cover
  • Empty juice and milk cartons

Please wash all materials and remove all lids from bottles and pots before placing them in the green bags.

In the brown recycling bag you can place:

  • News papers, writing paper, magazines, catalogues and telephone directories
  • Junk mail, greeting cards and envelopes (always tear off the bit that contains your personal information)
  • Cardboard for example cereal, television and DVD player boxes

You can also use your brown recycling bags to recycle:Brown Recycling Bag

  • Clean clothes
  • Paired shoes
  • Handbags
  • Leather belts
  • Scarves, hats and gloves
  • Bed sheets and pillow cases
  • Blankets

Please always use separate brown bags for your clothing and your cardboard or paper.

If your recycling bag contains incorrect items we will be unable to take it and you will be advised to remove the incorrect items and place your bag out for collection the following week.

The most frequent wrongly bagged items are:

  • Paper or card mixed with plastics and cans
  • Film plastic, carrier bags, cling film, tray covers and shrink wap
  • Crisp packets or biscuit wrappers
  • Packaging containing food grease
  • Delivery pizza boxes
  • Polystyrene
  • Glass
  • Paper towel and tissue paper
  • Random metal items
  • Plastics that are not rigid food, drink or household cleaner containers
  • Large plastic items such as toys, buckets etc
  • Wallpaper
  • Plant pots/trays
  • Domestic waste

Disabled and elderly residents

Where a resident has a disability or frailty, we may be able to assist with putting out and returning their bin or to collect their black bags. This applies where the resident is not able to put out their refuse and cannot make other arrangements. You can make an online request by completing the online collection assistance form.

For information on any of our household waste services please contact Operational Services on Leicester (0116) 288 8961 (option 2).

Last updated: Friday, 6 June 2014 12:23 pm

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