Skip to content

Friday 24 October 2014 Oadby & Wigston Borough Council tenants may experience delays in accessing services due to essential IT maintenance.

Housing Benefit - Changes in Circumstances

This page provides information about how to report changes in your circumstances for Housing Benefit and Council Tax Support. The page provides a list of examples of the type of changes you need to report and gives additional information for persons being paid pension credit. The page also includes a downloadable form which you can complete to tell us about changes.

Reporting changes in your circumstances

While you are getting Housing Benefit, Local Housing Allowance or Council Tax Support, you must tell us immediately in writing about any changes in your circumstances which may alter your entitlement. If the change means your entitlement increases and you do not tell us within one month of the change then you will lose out on this extra entitlement. If the change means that your entitlement reduces, then you will have been overpaid and we will ask you to repay this.

If you receive Housing Benefit, Local Housing Allowance or Council Tax Support and do not receive Pension Credit, you must tell us in writing about any changes in circumstances which may alter your entitlement. You can do this by downloading the form below or you can also use our online form here.

Change in Circumstances (PDF Document, 112.12 Kb)

The types of changes that you need to report include:

  • You or your partner stop getting Income Support, Employment and Support Allowance or Jobseekers Allowance
  • You start work, change your job or change your hours
  • You move address
  • Any change to your or your partner's income, such as a wage increase, a change in state benefits or Tax Credits
  • Your savings alter
  • You stop getting Child Benefit for one or more of your children
  • Any of your children leave school
  • Someone comes to live with you
  • Someone who was living with you leaves
  • There is a change in the income of someone who lives with you
  • Your rent changes and you are not a council tenant
  • You get married or form a civil partnership, start living together or living together as civil partners or separate
  • Any other change which might affect your benefit

If you are not sure whether you need to tell us about something, please contact the Benefits Team.

You must tell us about any changes in writing, within one month of the change happening. If you delay, you may only get an increase in your entitlement (where applicable) from the date you tell us about the change.

If you receive Pension Credit

If you receive Pension Credit from the Pension Service, you do not usually need to tell us about changes to your income. However, you must report the changes listed below to us.

If you are on either the Guaranteed or Savings element of Pension Credit, please tell us about the following changes:

  • Someone comes to live with you
  • Any change to the income of people who live with you, such as grown-up children or friends

If you are 65 years old or over, there is a 26 week deferral period for the above changes. This means that if someone moves in with you, or someone already living with you starts to earn more money, no change will be made to your claim for 26 weeks. Please tell us as soon as any of the following changes happen:

  • Someone who was living with you leaves
  • Your rent changes and you are not a council tenant
  • You are going to be away from your home for 13 weeks or more
  • You get married or form a civil partnership, start living together or living together as civil partners, or separate
  • You move address

If you receive Savings Credit only, you must also report:

  • Changes to children that you receive Child Benefit for, such as them leaving school
  • If your savings increase above £16000
  • Income or capital changes for a partner who was not included in your claim for Pension Credit

If you do not tell us about a change, and you are overpaid Housing Benefit, Local Housing Allowance or Council Tax Support, you will have to repay the overpayment and may be liable to prosecution. If you would like any more information, please contact the Benefits Team.

Last updated: Thursday, 11 September 2014 11:26 am

Back to top