Report a Street Cleansing Issue

This page gives information on graffiti, dog fouling, bin emptying, fly tipping, fly posting and bin replacement and how to report these issues.

Report a cleansing issue to us using our online form.

Graffiti

Graffiti is not art. It is unsightly and gives your neighbourhood a run down look. It attracts other types of antisocial behaviour and can instil a sense of fear in people. You should report instances of graffiti on public property. If you notice racist, political or obscene graffiti on private property then we will remove this with the permission of the property owner.

You can contact us about graffiti using the contact panel on the left and we will undertake to remove the offending material as soon as possible.

Dog fouling

There are 170 dog bins in the borough which are emptied at least twice a week. If you see dog fouling you can report it by contacting us using the contact panel on the left.

Bin emptying

The are 300 litter bins in the borough all emptied at least twice weekly. Some are emptied three times per week and others daily. The emptying schedules are monitored on a regular basis and modified according to usage. Litter bins are replaced on a rolling program.

Fly tipping

Fly tipped bags left on the street can be torn open by animals or birds, leading to litter and dirt being spread around. This can make your neighbourhood an eyesore. If you see it, report it to us by using the contact panel on the left and we will investigate all cases of fly tipping.

Fly posting

Fly posting is illegal and contravenes the Highways Act 1980 and the Leicestershire Act 1985. If you see instances of fly posting please report them. Contact us using the contact panel on the left and we will take the necessary action. This includes the removal of the fly posters or writing to persistent offenders, followed by possible prosecution.

Bin replacement

Please contact client services if you notice a damaged or missing bin (including dog bins) or if you want to request an additional bin.

Syringes and Sharps

Needles, syringes and other drug related items are sometimes discarded in the environment. There are number of health and safety issues associated with handling of such items and if discovered, you should contact us to have them safely removed and disposed of.

If you see such items we would advise you not pick them up. Contact us immediately and we will safely dispose of them.

Please note that sharps and syringes found on educational premises such as schools, during working hours, should be reported immediately to the premises officer or administration office. They can arrange for safe collection and disposal.

If you find a needle or syringe in a public area you should report it to us by using the contact panel on the left. Arrangements will be made for collection and disposal.

Report a cleansing issue to us using our online form.