What Are the Council's Opening Times?

Our services are open from:

Virtual customer service centre

Call us on Leicester (0116) 288 8961

Day

Time

Monday

8.45am to 4.45pm

Tuesday

8.45am to 4.45pm

Wednesday

9.30am to 4.45pm (Staff training conducted)

Thursday

8.45am to 4.45pm

Friday

8.45am to 4.30 pm

Lunch time closure

The virtual customer service centre is closed from 12.30 p.m. to 1.30 p.m. for lunch each day


Out of hours emergency telephone number
: please telephone 0116 288 8961 and the recorded message will give you the emergency contact number. You can also visit our out of hours emergencies web page.