Skip to content

Will Someone Come to Visit Me About My Benefit Claim?

The Council administers housing and council tax benefit in accordance with the requirements of local and Government targets to reduce fraud and error. These involve reviewing housing and council tax benefit entitlement of all claimants on a regular basis. Such reviews can be by telephone, letter or visit and the Council employs all of these methods. In most cases visits will be by prior appointment but sometimes it is necessary to carry out an un-notified visit.
If you are someone who, because of age or disability, cannot get into one of the Council's benefit contact points, then you can ask for the Benefit Visiting Officer to come to see you at your home. Council Officers always carry an identity badge, issued by the Council. Please make sure you check this badge before letting anyone into your home.

Related Pages (10)

  • Council Tax Support

    This page provides information about the new Council Tax Support scheme for Oadby and Wigston Borough Council. The scheme has been approved by local members and comes into effect from 1 April 2013.

  • Council Tax Support Scheme

    The page provides details of the Council Tax Support Scheme which comes into effect from 1st April 2013. The scheme is based upon the Government's scheme, called the default scheme. This web page also includes summarised details of approved changes to the default scheme.

  • Discretionary Council Tax Support

    This page provides information about discretionary support that can be claimed to help people pay their Council Tax. The funding for this support is provided jointly by the County Council, Fire, Police and Oadby and Wigston Borough Council.

  • Housing benefit - backdating claims

    This page gives information on whether housing benefit and council tax support can be backdated to a date earlier than when you submitted your benefit application form.

  • Discretionary Payments

    This page contains details about Discretionary Housing Payments and Discretionary Council Tax Support Payments.

  • Help and advice about benefits

    Contact details for organisations giving help and advice on a range of benefits, including our helpline service for our residents offering advice on all types of benefits, not just those administered by us.

  • Information required to claim Housing Benefit and Council Tax Support

    This page deals with what information is required in order to assess a claim for housing and council tax support.

  • Landlords and Agents

    This page gives advice for Landlords and Agents with tenants who are claiming Housing Benefit. It also provides a leaflet to be downloaded with additional information.

  • Local Housing Allowance Rates

    This page gives the weekly the Local Housing Allowance rates for the current month and the previous month. These rates will be used when calculating your housing benefit.

  • Housing Benefit - Changes in Circumstances

    This page provides information about the importance of notifying the council regarding changes in their circumstances.

Back to top