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How to Pay Your Council Tax

Payment Methods

Payment may be made in a number of ways, our preferred method of payment is by Direct Debit.

Direct Debit

This is the only method of payment that gives you a choice in payment dates - the 1st or 15th of the Month. To apply to pay by Direct Debit complete the application form below, or telephone us on Leicester (0116) 288 8961 option 3, and we can take the information over the phone.

Direct Debit Mandate (PDF Document, 67.57 Kb)

Debit / Credit Card

Payments may be made by using our automated payment line (0116) 257 2850. This line can be used 24 hours a day, every day of the week.

Payments can be taken over the telephone by contacting us on (0116) 288 8961, or in person at our Customer Service Centre at 40 Bell Street, Wigston, Leicestershire, LE18 1AD

We do not accept American Express.

Payments can also be made on the secure Payment website where further guidance will be given.

By Cash

Payments may be made on our automated Kiosk at our Customer Service Centre at 40 Bell Street, Wigston, Leicestershire, LE18 1AD, during opening times (shown in the related links below).

By Cheque

To make payments at the Customer Service Centres. Please complete the payment envelope provided, insert your cheque and deposit in the secure payment box at 40 Bell Street, Wigston or Oadby Library. Payments will be processed on the next working day.

If you post your cheque, Please send to Oadby and Wigston Borough Council, Council Offices, Station Road, Wigston, Leicestershire, LE18 2DR

Please make cheques payable to 'Oadby and Wigston Borough Council' and in all cases please quote your account reference number and address so that we correctly allocate the payment.

Internet or Telephone Banking

To make a payment using this method please quote your account reference number and use our bank details:

National Westminster Bank

Sort Code 54-21-50

Account Number 13754432

Please note that payments made via the Internet, bill pay or Electronic Banking may take 3 to 5 working days to reach us.

Number of Payments

For demands issued in March each year Council tax is normally payable over 10 payments starting in April, many people prefer this as it means they have two months when a payment is not required.

However, you can choose to pay over 12 months (April to March). To arrange this please contact us and we will arrange this for the next annual demand.

If you have just moved into the area, the number of payments will be dependant on the number of months remaining in the financial year.

Enforcement agents

If your account has been passed to one of our agents to collect, you can also make payments to them online by clicking on the links below.

Bristow & Sutor

Rossendales

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