Update - Thursday 19 May

Earlier this year, the government announced a one-off £150 council tax energy rebate for all households in England whose main home is in council tax bands A – D.

More than 14,000 households in Oadby & Wigston have now received their payment.

The remaining 5,000 households will receive a letter in the post so that the £150 can be picked up from the Post Office. These letters have started arriving at homes across the borough this week, with the last batches being sent in the coming days.

The person named on the council tax account will receive a letter with a barcode that enables them to pick up the cash payment from any Post Office branch, with appropriate identification.

Please avoid contacting us to chase your payment, as this will only slow us down.

Can I collect the £150 on behalf of someone else?

Yes - the Post Office will be able to do this if you can provide ID for both yourself and the person you are collecting for.

What Council Tax band am I in?

If you don’t know which band your property is in, you can look on your latest council tax bill or check your council tax band online.

Fraud awareness

We will NEVER call you to ask for bank account or personal details over the phone. If anyone calls asking for them, this is a scam and the person should hang up straight away or report it to Action Fraud: www.actionfraud.police.uk

Payments will only be made by the methods mentioned in the paragraph above.

Is there a way I can speed up the process?

We are asking customers not to telephone to speak to an advisor about these payments as they will be unable speed up your payment or provide any information that isn't already given on this webpage.

Will I need to repay the rebate?

No, the rebate will not need to be repaid at any point

Will the payment show up on my council tax bill?

No, the payment will not show on council tax bills at any point

How is the council distributing its discretionary fund?

The Government has allocated £72,450 to OWBC for the Discretionary Fund. Local Authorities can use this funding to support residents that do not qualify for the core scheme or provide additional support to residents that qualified for the main scheme.

OWBC has decided to distribute the money to the following groups of residents likely to be in financial difficulty as identified from Council records.

Group 1

  • Council Tax Support recipients in bands E to H.
  • Severely Mentally Impaired (SMI) residents in bands E to H;
  • Residents in receipt of a disabled band reduction in bands E to H.

Group 2

  • Residents identified as being in financial difficulty by the Financial Inclusion Officer.

Group 3

  • Council Tax Support recipients in bands A to H.

Our Discretionary Fund Policy can be read in full here - OWBC Council Tax Rebate Discretionary Policy (Word Document, 29.63 Kb)

What if I received a payment but I was not eligible?

This grant is being provided on the assumption that you were a liable council tax payer (or would have been if the property were not exempt) and that the property met the following criteria on the 1 April 2022:

  1. It is valued in council tax bands A-D. This includes property that is valued in band E but has an alternative valuation of band D, as a result of the disabled band reduction scheme;
  2. It is someone’s sole or main residence;
  3. It is a chargeable dwelling, or in exemption classes N, S, U or W;
  4. The person who is liable to pay the council tax (or would be were the property not exempt) is not a local authority, a corporate body or other body such as a housing association, the government, or governmental body.

If this is not the case then the grant may be liable for recovery. The most likely reason for this is if you moved out of the property before 1 April 2022, but did not tell us until after a payment was made, but there may be other reasons.

What else is on offer to support households with their energy bills?

The Government are helping to spread the cost of the recent jump in energy prices over several years. £200 of this year’s energy bill will be taken off from October and spread equally over the next five years instead. This is not a debt, no interest is charged and no credit ratings are affected.

The Warm Home Discount will be expanded, so nearly 3 million low-income households will benefit from a £150 discount.

Last updated: Thursday, 19 May 2022 3:06 pm