We are aware that the Cost of Living crisis will impact our council tenants and we have tailored support available should you need it.
Struggling to pay your rent?
If you find that you are unable to meet your rent payments and you are experiencing financial difficulties, you should contact the Income Team immediately. Email firstname.lastname@example.org or call 0116 288 8961 and ask to speak to the Income Team. Help and advice will be offered by our members of staff and they may be able to arrange a payment plan to reduce your arrears.
There are also many other agencies that can provide advice and assistance if you are experiencing financial difficulties, such as:
Citizens Advice Bureau (South Wigston)
Tel: 0344 848 9009
Helping Hands Advice Centre (South Wigston)
Tel: 0116 2782001
Clockwise Credit Union (Leicester Branch)
For help with bank accounts/loans:
Tel: 0116 2423900
Christians Against Poverty
Tel: 0800 3280006
Tel: 0808 8084000
You may also benefit from a referral to another agency if you or your family need further support. If this is the case, please call the Income Team, on 0116 288 8961, for necessary arrangements to be made.
We understand that, from time to time, people may have difficulties meeting their rental payments. The council can and will help to ensure you have the support to keep your home. However, if you ignore the situation then action will be taken and your tenancy could be at risk.
Last updated: Wednesday, 7 September 2022 8:17 am