From 1 April 2018, residents who wish to have their garden waste collected will be asked to pay £35 per year which works out at around £1.35 per collection. For households that require more than one bin, there will be a supplementary charge of £20 per additional bin. The current service level is being enhanced, with a fortnightly collection all year round.
Subscribe to the new Garden Waste Service:
Click on the below button where you will be asked a few simple questions and guided through the online process.
Alternatively you can subscribe by:
- Contacting the Council’s Customer Service Team 0116 288 8961
- Visiting our Customer Service Centre at 40 Bell Street, Wigston, LE18 1AD
Top Frequently Asked Questions:
Can anyone use the service?
This service is for householders not businesses. All residential premises and properties within the Borough assessed as suitable will be eligible for the service.
Do I have to join?
No, the service is entirely optional. If you do not join the scheme, the Council will not collect your garden waste if it is left out for collection after 1 April 2018. If you do not wish to join the scheme or have a large amount of garden waste you can take it to the local Recycling Household Waste Site on Wigston Road, Oadby LE2 5JE. Alternatively you could try home composting. For more information on home composting please visit: www.leics.getcomposting.com or telephone 0844 571 4444 where you can order and have a discounted home compost bin delivered to you direct.
How much does it cost to have my garden waste collected?
The charge for the service is £35 per year. You can have 1 x 240 litre bin or up to 2 x 140 litre bins for this charge. If you just have 1 x 140 litre bin the charge will still be £35 per year. If you want additional bins they will be charged at £20 per year.
How can I pay?
Payment involves one single payment for the full amount which has to be paid at the time the subscription is applied for. Payment can be made by debit or credit card. There will be no option to pay by instalments.
How will you know who has paid?
If you have paid for your garden waste to be collected you will be issued with an individual self-adhesive permit which you will need to stick onto the rear of the bin. The Council will keep records of who has paid and will only be collecting bins from those homes that have paid.
Can I use a different container for my garden waste?
No. Collections will only be made from wheeled bin(s) supplied through the Council and displaying a valid self-adhesive permit.
I have a big garden, how many bins can I have?
There is no limit to the number of bins you can have but you will have to pay a subscription for each bin (unless you are opting to have 2 x 140 litre bins instead of 1 x 240 litre bin). Any additional bins of any size over and above 1 x 240 litre or 2 x 140 litre bins will attract an additional subscription charge of £20.
How often will my garden waste be collected?
We will collect your garden waste fortnightly all year round. The exact dates will be published on the Council’s website.
Where can I get a copy of the full terms and conditions?
Copies of the full terms and conditions are available below.
What can be placed in the garden waste bin?
Twigs and small branches
Weeds with soil shaken off
Flowers and plants
Cardboard, paper or plastic of any description
Large quantities of soil
Bricks or rubble
Any household waste
Any food waste, including fallen fruit
For a full list of FAQs please visit: Garden Waste Service FAQs
Garden waste collections 19 February - 1 April 2018
Garden waste collections ceased on Friday 8 December 2017. Normal garden waste collections for all will resume week commencing Monday 19 February 2018.
After 1 April if you have not subscribed your garden waste will not be collected.
Your bin or sacks have been left out for collection but have not been emptied
If your bin or sacks have not been emptied on the collection day and you are sure that there were no incorrect items in them or the sacks were not too heavy, please contact Customer Services on (0116) 288 8961.
Last updated: Friday, 20 April 2018 1:05 pm