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Problems Paying your Rent

If you find that you are unable to meet your rent payments and you are experiencing financial difficulties, you should contact the Income Team immediately. Help and advice will be offered by our members of staff and they may be able to arrange a payment plan to reduce your arrears.

There are also many other agencies that can provide advice and assistance if you are experiencing financial difficulties, such as:

Money Advice Service

Tel: 0300 500 5000

www.moneyadviceservice.org.uk

Citizens Advice Bureau (South Wigston)

Tel: 0844 4171025

Email: advice@leicscab.org.uk

Web: www.leicscab.org.uk

Helping Hands Advice Centre (South Wigston)

Tel: 0116 2782001

Clockwise Credit Union (Leicester Branch)

For help with bank accounts/loans:

Tel: 0116 2423900

Email: enquiries@clockwise.coop

Christians Against Poverty

Tel: 0800 3280006

National Debtline

Tel: 0808 8084000

Web: www.nationaldebtline.co.uk

You may also benefit from a referral to another agency if you or your family need further support. If this is the case, please call the Income Team, on 0116 2572723, for necessary arrangements to be made.

We understand that, from time to time, people may have difficulties meeting their rental payments. The council can and will help to ensure you have the support to keep your home. However, if you ignore the situation then action will be taken and your tenancy could be at risk.

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