Customer services
We are committed to improving customer services and the customers experience when making contact with us.
We want to make this page as user friendly as possible, so if you have any comments or can think of some information you would like to see, please contact us.
Council offices opening hours
As from Wednesday 30 January 2012 our Customer Service opening hours will be:
| Day | From | To |
| Monday | 08:45 a.m. | 04:45 p.m. |
| Tuesday | 08:45 a.m. | 04:45 p.m. |
| Wednesday |
08:45 a.m. | 04:00 p.m. Early closure |
| Thursday | 08:45 a.m. | 04:45 p.m. |
| Friday | 08:45 a.m. | 04:15 p.m. |
The early closure will enable Customer Services Officers to hold training sessions that will provide a better service to our customers.
Our main switchboard telephone service operates Monday, Tuesday and Thursday from 8:30 a.m. to 5:00 p.m., Wednesday 8:45 a.m. - 4:00 p.m. and Friday 8:30 a.m. to 4:30 p.m. It can be reached by contacting Leicester (0116) 288 8961. We will then transfer you to the relevant service area you require.
If you have an emergency outside of normal hours which cannot wait until the next working day, visit our out of hours emergencies web page.
For more details about our opening hours at our main and other offices visit our Customer services centres and opening times.
Last updated: Wednesday, 25 January 2012 5:30 pm
