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Who can apply for Housing Benefit?

You can claim Housing Benefit if you:

  • Pay rent to the council
  • Pay rent to a housing association or a registered social landlord
  • Pay rent for a room at a hostel, for a caravan, mobile home or houseboat
  • Pay rent for accommodation where a large part of the rent is for board and attendance
  • Pay rent to a private landlord

Maximum benefit can cover all your rent, provided it is reasonable but some services paid for in your rent may be excluded.

From April 2008 the Local Housing Allowance regulations came into force to work out how much help you get towards your rent. This only applies if you rent from a private landlord. For more information please go to the Local Housing Allowance page.

Make a new claim for Housing Benefit/ Council Tax Support

Council tenants

If you are entitled to Housing Benefit to help with a council rent, the benefit is credited to your rent account and reduces the amount that you have to pay.

Housing Association tenants and private tenants

If you are a tenant of a housing association or of a private landlord, the benefit is paid into your bank (BACS), normally to you, two weekly in arrears but sometimes to your landlord who will be paid four weekly in arrears.

Authority has been provided by the Chief Executive to collect this information, see this attachment.

Acceptance of Electronic Claims and Changes of Circumstances (PDF Document, 280.11 Kb)

Information required (what we need to know)

Proof of all income

This is the money coming into the household that you and any of your dependants have. It includes earnings, pensions or state benefits and any other income received. Some items of income are partially or totally ignored although you must still tell us about them.

Proof of all savings

For working-age claims

This is the total of your (and any partner's) savings and investments. If the total exceeds £16,000 you will not be able to claim Housing Benefit or Council Tax Support. If the total is less than £6,000 it will not affect your benefit but you must still tell us about it. For savings between £6,000 and £16,000 an income of £1 for every £250 of savings is added to your other income total, but the actual interest paid on savings is ignored.

For pension age claims

This is the total of your (and any partner's) savings and investments. If the total exceeds £16,000 you will not be able to claim Housing Benefit or Council Tax Support (unless you receive Guarantee Pension Credit). If the total is less than £10,000 it will not affect your Housing Benefit or Council Tax Support but you must still tell us about it. For savings between £10,000 and £16,000 an income of £1 for every £500 of savings is added to your other income total, but the actual interest paid on savings is ignored.

You will be entitled to Housing Benefit/Council Tax Support if you are in receipt of Guarantee Pension Credit, even if your savings and investments exceed £16,000. You may also be entitled to Housing Benefit/Council Tax Support if you are in receipt of Savings Credit but your savings must be less than £16,000.

Details of household family members

The size of your household and the age and income of everyone who lives with you can affect your Housing Benefit/Council Tax Support entitlement. If you have someone living with you who is not dependent upon you, this may reduce your Housing Benefit/Council Tax Support entitlement as it is reasonable to expect such a person to contribute to household expenses.

Documents required

We will need to see original documents to prove your income, saving and national insurance number. Photocopies cannot be accepted unless we have seen the original documents.

All relevant documents must show your current address.

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