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Bulky Waste Collection

We run a special collection service to collect bulky household waste items. This page contains a list of the items we collect and the standard charges for a collection.

The following items can be collected for a nominal fee:-White Goods

  1. doors that form part of an item of furniture,
  2. lawnmowers,
  3. vacuum cleaners,
  4. domestic furniture (including any wooden fitted furniture),
  5. televisions,
  6. garden furniture,
  7. domestic carpets,
  8. beds,
  9. refrigerators, freezers or coolers (non commercial),
  10. washing machines, tumble dryers or dishwashers, microwaves,
  11. three piece suites and
  12. bags of smaller household items such as clothes, crockery, pots and pans.

Please note, bags need to be strong enough to ensure it does not split when being taken to the vehicle. Items will not be accepted if they contain glass. Electrical items must not be placed into a bag.

Standard charges as of April 2012

  1. Non electrical items £17.10p for the first item, followed by an additional £2.10p per item.
  2. Electrical items £17.10p for the first item, followed by an additional £3.20p per item.

Loose wood, bulky garden material, dismantled garden sheds, window frames without glass and wooden garage doors will require an assessment. Please contact Client Services using the contact panel on the left, to arrange an assessment.

Other information

  1. house improvement or building work related items such as building waste or replaced windows, will not be collected.
  2. broken glass must be supplied in a box.
  3. bagged, boxed and tied waste will be classed as individual items.
  4. sheds must be dismantled and each panel classed as an item.

All items must be presented in a form that satisfies manual handling and can be easily loaded onto the collection vehicle. Failure to do so will result in non-collection of items.

Arranging a collection

To arrange a collection please contact Client Services using the contact panel on the left.

You will be required to make the payment a week prior to the collection. Payments can be made at the Council Offices by cash, card or cheque. It can also be made at our Customer Service's centres within the local libraries, by card or cheque (cash is not accepted at these centres). Customer Services will advise you on charges and arrange for collection.

Please note, all collections are carried out on Mondays only between 7:00 a.m. and 3:00 p.m. All items must be as described, placed at the front edge of your property, visible from the road, from 7:00 a.m. on the collection day.

Are you eligible for a free collection?

To claim a free collection, contact us for a special exemption form. Once you receive it, complete it and return it to us with proof that you receive a qualifying benefit.

The proof may be in the form of a letter from the section that provides the benefit or a council tax bill showing that you receive council tax benefit.

The completed form and the proof may be submitted by hand to (follow the links for opening times):-

1. Council Offices, Station Road, Wigston, Leicestershire, LE18 2DR,
2. Customer Service Centre, Oadby Library, 10 The Parade, Oadby, Leicestershire, LE2 5BF,
3. Customer Service Centre, Wigston Library, Bull Head Street, Wigston, Leicestershire, LE18 1PA,
4. Customer Service Centre, South Wigston Library, Bassett Street, South Wigston, Leicestershire, LE18 4PE and
5. Oadby Depot, Wigston Road, Oadby, Leicester, LE2 5JE.

The completed form and proof can be posted to:-
Oadby and Wigston Borough Council,
Oadby Depot,
Wigston Road,
Oadby,
LEICESTER,
LE2 5JE.

Photocopies of documents will be accepted if you are posting your application. Any documents you send to us will be returned to you by post.

Reuse unwanted items

Your household items may be of use to someone else. Organisations may accept your household items and put them to good use or offer them to others. Please contact them directly for more information.

Freecycle

The Freeuse Leicestershire network is an Internet based network, which aims to find unwanted items a home. You can add your item to the site and see if someone wants it.

Recycling household furniture

Please visit the recycle network web site for all your unwanted items. Do not let your attic, shed or cupboards fill up with unwanted junk. Recycle them to a new home today.

Frequently Asked Questions (2)

How Do I Pay for a Bulky Collection?

Firstly, you must book in your collection with our Client Services department and be given a price for this collection.

Payment can then be accepted by cash - only at the main Council Offices and by cheque - at our Customer Service Centres or by post. Payment can be made by card at either the main Council Offices or any Customer Service Centre.

You will need to provide the property address details when making a payment.

Will You Collect Large or Bulky Items From My Property?

We operate a special bulky collection system where large items can be collected for disposal. This usually incurs a charge.

There are restrictions on what items can be collected for health and safety reasons. A list of these items can be found on our special bulky collection webpages.

To book a collection, visit us in person at one of our Customer Service Centres. Alternatively, contact Client Services by telephone on Leicester 0116 257 2830.

Last updated: Tuesday, 27 March 2012 4:02 pm

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