We run a special collection service to collect bulky household waste items. This page contains a list of the items we collect and the standard charges for a collection.
Items that can be collected
The following items can be collected for a fee:
- Doors that form part of an item of furniture
- Vacuum cleaners
- Domestic furniture (including any wooden fitted furniture)
- Garden furniture
- Domestic carpets
- Refrigerators, freezers or coolers (non commercial)
- Washing machines, tumble dryers or dishwashers, microwaves
- Three piece suites
- Bags of smaller household items such as crockery, pots and pans
Please note, bags need to be strong enough to ensure they do not split when being taken to the vehicle. Items will not be accepted if they contain glass. Standard charges apply as of April 2016:
- Non electrical items £20.00 for the first item, followed by an additional £3.00 per item
- Electrical items £20.00 for the first item, followed by an additional £4.00 per item
Loose wood, bulky garden material, dismantled garden sheds, window frames without glass and wooden garage doors will require an assessment. Please contact Customer Services on Leicester (0116) 288 8961, to arrange an assessment.
House improvement or building work related items such as building waste or replaced windows, will not be collected.
Broken glass must be supplied in a box.
Bagged, boxed and tied waste will be classed as individual items.
Sheds must be dismantled and each panel will be classed as an item.
All items must be presented in a way that satisfies manual handling and can be easily loaded onto the collection vehicle. Failure to do so will result in non-collection of items.
Arranging a collection
To arrange a collection please contact Customer Services on Leicester (0116) 288 8961.
You will be required to make the payment a week prior to the collection. Payments can be made at either Customer Services, 40 Bell Street, Wigston. Leicestershire LE18 1AD, by cash, card or cheque or at Customber Services at Oadby library, by card or cheque (cash is not accepted). For more information about their location and opening times please click here
Customer Services will advise you on charges and arrange for collection. Payment must be made in advance and a receipt number will be issued. You will need to retain this number in case of query by admin or collection staff. Please note that our collectors do not take payment at the time of collection.
Please note, all collections are carried out on Mondays only between 7:00 a.m. and 3:00 p.m. All items must be as described, placed at the front edge of your property and visible from the road from 7:00 a.m. on the collection day.
Are you eligible for a free collection?
To claim a free collection, contact us for a special exemption form. Once you receive it, complete it and return it to us with proof that you receive a qualifying benefit. The proof may be in the form of a letter from the organisation that provides the benefit or a council tax bill showing that you receive council tax benefit. The completed form and the proof may be submitted by hand or posted to:
Oadby and Wigston Borough Council
40 Bell Street
Photocopies of documents will be accepted if you are posting your application. Any original documents you send to us will be returned to you by post.
Reuse unwanted items
Your household items may be of use to someone else. Organisations, particularly charities, may accept your household items and put them to good use or offer them to others. Please contact them directly for more information.
The Freeuse Leicestershire network is an Internet based network, which aims to find unwanted items a home. You can add your item to the site and see if someone wants it.
Recycling household furniture
Please visit the recycle network web site for all your unwanted items. Do not let your attic, shed or cupboards fill up with unwanted junk. Recycle them to a new home today.
Firstly, you must book in your collection with our Operational Services department on 0116 288 8961 and be given a price for this collection.
Payment can then be accepted by cash - only at the main Council Offices and by cheque - at our Customer Service Centres or by post. Payment can be made by card at either the main Council Offices or any Customer Service Centre.
You will need to provide the property address details when making a payment.
We operate a special bulky collection system where large items can be collected for disposal. This usually incurs a charge.
There are restrictions on what items can be collected for health and safety reasons. A list of these items can be found on our special bulky collection webpages.
To book a collection, visit us in person at one of our Customer Service Centres. Alternatively, contact Operational Services by telephone on 0116 288 8961.
Last updated: Monday, 13 February 2017 11:39 am