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Bulky waste collection

We run a special collection service to collect bulky household waste items. This page contains a list of the items we collect and the standard charges for a collection.

Items that can be collected

The following items can be collected for a fee:White Goods

  • Doors that form part of an item of furniture
  • Lawnmowers
  • Vacuum cleaners
  • Domestic furniture (including any wooden fitted furniture)
  • Televisions
  • Garden furniture
  • Domestic carpets
  • Beds
  • Refrigerators, freezers or coolers (non commercial)
  • Washing machines, tumble dryers or dishwashers, microwaves
  • Three piece suites
  • Bags of smaller household items such as crockery, pots and pans

Please note, bags need to be strong enough to ensure they do not split when being taken to the vehicle. Items will not be accepted if they contain glass. Standard charges apply as of April 2019.

  • Non electrical items £22.00 for the first item, followed by an additional £4.10 per item
  • Electrical items £22.00 for the first item, followed by an additional £4.10 per item

Loose wood, bulky garden material, dismantled garden sheds, window frames without glass and wooden garage doors will require an assessment. Please contact Customer Services on Leicester (0116) 288 8961, to arrange an assessment.

Please note

House improvement or building work related items such as building waste or replaced windows, will not be collected.

Broken glass must be supplied in a box.

Bagged, boxed and tied waste will be classed as individual items.

Sheds must be dismantled and each panel will be classed as an item.

All items must be presented in a way that satisfies manual handling and can be easily loaded onto the collection vehicle. Failure to do so will result in non-collection of items.

Arranging a collection

Please Note: Our Customer Service Centre and Oadby Library are currently closed due to COVID-19 so you will not be able to make your payments here. Our Customer Service Team will take payments over the phone.

To arrange a collection please contact Customer Services on Leicester (0116) 288 8961.

Final booking dates and collection dates are below:


Date of Collection

Booking until close of business


May 20th

18th May


May 27th

22nd May


May 28th

22nd May


June 3rd

1st June


June 4th

1st June

Please note: due to popular demand for the bulky waste service some collection dates may already be fully booked. Please therefore check with a Customer Service Advisor, at time of booking, when the next available collection date will be.

You will be required to make the payment a week prior to the collection. Payments can be made at either Customer Services, 40 Bell Street, Wigston. Leicestershire LE18 1AD, by cash, card or cheque or at Customber Services at Oadby library, by card or cheque (cash is not accepted). For more information about their location and opening times please click here

Customer Services will advise you on charges and arrange for collection. Payment must be made in advance and a receipt number will be issued. You will need to retain this number in case of query by admin or collection staff. Please note that our collectors do not take payment at the time of collection.

Please note, all collections are carried out on Thursdays only between 7:00 a.m. and 3:00 p.m. All items must be as described, placed at the front edge of your property and visible from the road from 7:00 a.m. on the collection day. Clinical waste and white goods (washing machines, dishwashers etc) collections are on a Wednesday.

Are you eligible for a free collection?

To claim a free collection, contact us for a special exemption form. Once you receive it, complete it and return it to us with proof that you receive a qualifying benefit. The proof may be in the form of a letter from the organisation that provides the benefit or a council tax bill showing that you receive council tax benefit. The completed form and the proof may be submitted by hand or posted to:

Oadby and Wigston Borough Council
Customer Services
40 Bell Street
LE18 1AD

Photocopies of documents will be accepted if you are posting your application. Any original documents you send to us will be returned to you by post.

Reuse unwanted items

Your household items may be of use to someone else. Organisations, particularly charities, may accept your household items and put them to good use or offer them to others. Please contact them directly for more information.

Recycling household furniture

Please visit the recycle network web site for all your unwanted items. Do not let your attic, shed or cupboards fill up with unwanted junk. Recycle them to a new home today.

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