This web page has been created to help people find the latest information about changes to our services and signpost people to the latest health advice.
Our primary concern is the health and wellbeing of all residents living, working and visiting the Borough of Oadby & Wigston.
Updates about any changes to our services will be posted on this webpage.
If you work for a media organisation and would like to contact the Council about COVID-19, contact our Communications team: call 07787 707869 or email Communications2@oadby-wigston.gov.uk
For information and regular updates from the Department of Health and Social Care and Public Health England about the current coronavirus situation please visit the GOV UK website.
For information and advice from the NHS about the coronavirus, its symptoms, how to avoid catching or spreading it and what to do if you suspect you have it please visit the NHS website.
Extremely Vulnerable Person
You can register for additional support if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.
If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.
This service is free. You can register yourself, or for someone else. Register here.
Stay at home if...
Stay at home if you have coronavirus symptoms.
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
How long for?
- if you have symptoms, stay at home for 7 days
- if you live with other people, they should stay at home for 14 days from the day the first person got symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Services delivered by the Council are currently under review and we will update this webpage about changes to services as soon as possible. You can also find daily updates on our 'Latest Council News'.
Customer Service Centre
The Customer Service Centre will be closed to the public from Monday 23 March 2020 in the best interest of everyone’s health and safety. However, you will still be able to contact them via:
PLEASE NOTE: Effective from Wednesday 25 March 2020 our Customer Services phone lines will close from 12.30 p.m. to 1.30 p.m. Normal working hours will otherwise be the same. Click the link to view the opening hours.
In light of the Corona Virus Pandemic and due to Government Advice All Everyone Active sites in the Borough of Oadby and Wigston are now closed with immediate effect. Everyone Active will update us regularly on the current status of the leisure facilities.
Meeting and Event cancellations
Due to the coronavirus pandemic and based on guidance from government, we have taken the decision to cancel certain meetings and events:
- Victory in Europe Day (VE Day) Celebrations - 8 May
- Elections - 7 May
- Residents Forums
- Youth Council
- Council Working Groups
- Civic Duties by the Mayor
- Supersonic Boom
- Walking Football - Tuesdays at Wigston Academy
- Active Youth Club - Wednesdays at Wigston College
Future events will be under constant review.
If you are struggling to pay your Council Tax instalments, due to Coronavirus, and would like to push your instalments back, please complete the form below.
This will mean your payments will start in June 2020 through to March 2021.
Please note, if you currently pay by Direct Debit, we must receive your application at least 3 working days before your next payment is due to be collected from your bank account.
Housing: Choice-Based Lettings and Transfers
We are currently prioritising those people in the Borough who are homeless and/or affected by the COVID-19 outbreak and as such we are not currently allowing any new transfers of council tenants, other than for those which have an urgent need to move for medical reasons or there is a risk to life.
If you have already been allocated a council property by way of a transfer you will be contacted by the housing team to discuss when your move will take place. Please note that this relates to council properties only and each Registered Provider (RP) advertising on the Choice Based Lettings site will have their own policy, if you have bid on/been allocated a property owned by a RP you should contact them directly for more information about your move if required.”
Housing Benefit and Council Tax Support Hardship
Local Housing Allowance
In response to COVID -19 the government has announced help for people renting in the form of increases to the Local Housing Allowance- it has been increased so that it covers up to 30% of the market rent in your area.
We will increase existing Housing Benefit as soon as possible. We are currently working hard to implement this change so please bear with us during these unprecedented times.
- Shared rate - £78.00
- 1 Bedroom - £103.56
- 2 Bedroom - £130.03
- 3 Bedroom - £155.34
- 4 Bedroom - £205.97
Council Tax Support Hardship
We will shortly be making awards from the recently announced hardship fund for working age residents who receive help with their Council Tax bills through local Council Tax support schemes. Working age residents who have an existing award of Council Tax Reduction Scheme will be automatically awarded up to an additional £150 of support credited directly to their 2020/21 Council Tax bill (if your bill after your Council Tax Reduction award and any other discount you are entitled to is less than £150, your bill will be reduced to zero). You do not need to contact the Benefits or Council Tax teams to apply for this extra assistance. Revised Council Tax bills will be sent once the awards have been made.
Housing Benefit/Council Tax Support – Increase to Additional Earnings Disregard to £37.10
We will be recalculating entitlement for those residents, lone parents, couples with children and disabled people, where the claimant or partner is working more than 16 hours per week, who would be or are entitled to Working Tax Credit. You do not need to contact the Benefits or Council Tax teams. Revised entitlement and Council Tax bills will be sent once the awards have been made.
Enforcement of Standards in Private Rented Properties
The Government has provided Local Authorities with guidance on the enforcement of standards in private rented properties during the COVID – 19 outbreak. Click here for full details.
Leader of The Council, Cllr John Boyce, addresses the Borough's businesses with an open letter to let them know that the Council's priority is to safeguard as many businesses & jobs in the Borough as possible. Read the full letter.
While the main priority is clearly the well-being of individuals affected by the virus, there is nevertheless a growing impact on business.
The Government has announced various measures to support businesses both in the Budget and on an ongoing basis as the situation develops. We dedicated a page to providing Advice for Businesses.
The Business Gateway have also created a page signposting to information and support for businesses.
Leicestershire County Council has established a £1m fund to support the local voluntary and community sector, during the current Coronavirus pandemic. See the Leicestershire Communities website for details.
In response to the Coronavirus outbreak, the Chancellor announced two grants to support businesses through the Covid-19 pandemic.
Money and Pensions Service (MAPS)
The Money and Pensions Service have added two pages to their website which will be monitored and updated on a regularly basis and will provide direct guidance to the public about money in general and more specific financial guidance and actions that people can take to help themselves.
Small Business Grants
- A grant of £10k for each business that was eligible for relief under the small business rate relief scheme or rural rate relief scheme on March 11th 2020.
Retail, Leisure and Hospitality Grants
- A grant available in the aforementioned sectors of £10k for businesses which had a rateable value of up to £15,000 and were eligible for retail relief on 11th March.
- A grant of £25k for businesses with a rateable value of over £15,000 and less than £51,000 on 11th March.
After you have submitted your completed form, for either grant, we will endeavour to make a payment within 5 working days.
As per Central Government guidance, Oadby and Wigston Borough Council requires information to be completed, via submission of the above form, from eligible businesses in order to complete awards on grant payments.
It is your sole responsibility to ensure that:
- Any information provided by you as part of your claim including but not limited to your bank account details, are correct; and
- You have the relevant power and/or authorisation on behalf of your company to authorise payments into the bank account provided.
In any instances of incorrect payments, Oadby and Wigston Borough shall not be liable to you or be held responsible by you as the recipient. Oadby and Wigston Borough Council reserves the right to clawback any payments made in error, either through system malfunction or provision of incorrect business or banking details.
Oadby and Wigston Borough Council reserve the right to reclaim any funding that is given to you, including but not limited to where the funding is given in error or due to you providing the Council with false and/or misleading information. Oadby and Wigston Borough Council holds the right to undertake further checks to confirm eligibility for the grant and will contact you directly should this be required or there are any matters that we need to discuss regarding your claim.
By completing and submitting the form you are confirming that:
- You are in a position to authorise payments into the referenced bank account and that any fraudulent claims made could result in criminal prosecution and the grant being reclaimed;
- That the bank account details are accurate and that the funds from this grant will be placed into this account;
- You agree and accept that Oadby and Wigston Borough Council does not guarantee any funding;
- You consent to Oadby and Wigston Borough Council processing, within its own organisation, central government and in accordance with the Data Protection Legislation any information that you have provided to them in order to process your claim successfully.
Last updated: Tuesday, 7 April 2020 11:07 am