Throughout the year we consult with residents, business owners, visitors and stakeholders on a range of topics. These consultations can be found below, followed by results and findings from selected consultations.

Current consultations

Hackey Carriage Table of Fares consultation

Oadby & Wigston Borough Council is currently consulting on proposed increases to the borough’s Hackney Carriage table of fares, as agreed at its Licensing and Regulatory Committee.

Implementation of the increased table of fares is due to take place on 6 November 2023 , subject to consideration of consultation responses.

The proposed table of fees is outlined here Taxis - proposed rates and charges (Word Document, 61.17 Kb)

Consultation responses should be submitted in writing by email to or by post to Licensing Team, Oadby & Wigston Borough Council, Brocks Hill, Washbrook Lane, Oadby, LE2 5JJ

Tenants' Perception Survey

This survey is to assess how well we are performing at providing good quality homes and housing services to our tenants and help to improve our services.

By taking part in this survey you will help to shape how we improve our services.

The survey opened on 9 May 2023 and will run until March 2024.

You can take part in the survey here

Economic Regeneration Strategy

We are in the process of preparing our new Economic Regeneration Strategy for 2023 - 2028.

The document sets out our vision, priority themes, and actions over the next five years and aims to boost economic growth within the borough.

We would like to gather responses from local businesses to understand what barriers to economic growth you may be facing and to help us shape our future actions and objectives in the most effective way.

You can take part in the survey here

Recently closed consultations

Open Space and Recreational Facilities Survey

We asked residents, businesses and interested parties for their opinions on public open space in the borough.

Public open space provides opportunities for sport and recreation, socialising, tourism and wildlife, making an important contribution to the health and well-being of communities, ecosystems and economies.

Up-to-date information is needed in order to ensure that there is adequate provision of accessible, high quality open spaces that meet the needs and aspirations of local communities, local people and people who work in or visit the borough.

Community Safety Survey

The Oadby & Wigston Community Safety Partnership is made up of a range of organisations who work together to make the Borough a safer place to live, work and visit.

These organisations, including Leicestershire Fire and Rescue Service, Leicestershire Police, and Oadby & Wigston Borough Council, recognise that by combining resources, experience, and knowledge the Partnership can offer an enhanced approach to tackling issues and concerns with the Borough, and offer a greater level of value for money within the work it undertakes or commissions.

The Partnership is committed to listening to your views so we can improve our services and tackle the concerns that are most important to our community.

Interim Polling Districts, Places and Stations Review (2023)

More information on this review is available on our dedicated webpage.

2023/24 Budget Setting

Every year the Council must set a balanced budget. We do this by assessing what changes we need to make to last year’s budget, based on our plans for the future and expected changes to our income or expenditure, and presenting a new budget for local Councillors to approve in 2023.

Before this, we are inviting residents, tenants, businesses and organisations to comment on our draft budgets. The results will be fed back to the elected Councillors who are responsible for setting the budget, for them to consider before the budget is approved.

This consultation closed on Friday 27 January.

Customer Service Experience Strategy

In spring 2023 the borough council will relocate its primary offices to Brocks Hill Country Park, Oadby. The council sees this as an ideal opportunity to re-evaluate our customer service offering and develop a new Customer Experience Strategy, which will be reviewed on an annual basis.

We are driven to find to the correct balance between encouraging and advancing our digital customer service offer while also ensuring those that are unable to contact us in this way have direct access to the support they need.

The proposal has two elements:

  • Element 1 – Establishing a well-balanced, high-quality digital, phone and face-to-face customer service offer.
  • Element 2 – Enhancing and maximising our digital customer service offer.

The consultation closed on Friday 23 December 2022.

Survey reports

Waste Survey Report - We undertook a Waste Survey for the first time in 2022. The survey was conducted in January and February to help support the current Oadby and Wigston Borough Council Waste Review and to help guide the future Refuse and Recycling strategy.

You can view the report from the survey here: Waste Survey Report 2022 (PDF Document, 668.04 Kb)

Last updated: Wednesday, 4 October 2023 10:54 am