Each year we check who should be registered to vote in the Borough by sending a Household Enquiry Form (HEF) to every property.

What is the HEF and why have I received one?

The HEF tells you who is currently listed on the Electoral Register for your address. You are required to either confirm that the information is correct, or make any amendments to the form as necessary.

Why do I have respond to this form?

Responding to the HEF is a legal requirement as the Electoral Registration Officer needs this information to be able to publish a complete and accurate register on 1 December each year.

If you don’t respond to the HEF you could be fined up to £1,000.

How do I respond to the form?

You can respond to the form by using one of the following options:-

  • Visiting Household Response. This is the quickest and easiest way to respond.
  • Calling our electoral services helpline on 0116 288 8961
  • Returning the form by post

In addition to this if you have no changes to make you can also respond by:-

  • Calling 0800 197 9871 (automated service)
  • Texting NOCHANGE followed by your security code to 80212

You will need to enter your security codes (provided on your HEF) when responding online or by phone.

When do I need to respond by?

Responding is quick and easy and you should do this as soon as possible. If you don’t respond early you will receive reminders or a personal visit from a canvasser.

What happens next?

If you have confirmed that the details on your HEF are correct then you don’t have to do anything further.

If you have added any new names to your form then these people will receive an additional form called an Invitation to Register (ITR). Alternatively, they can register themselves online via the government website - register to vote.

By completing the Invitation to Register they will:

  • be able to vote
  • improve their credit rating
  • avoid a fine of £80

Last updated: Tuesday, 7 July 2020 1:20 pm