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Frequently Asked Questions


There is nothing to stop this but remember amplified sound and/or a live band will increase the chances of causing a noise disturbance to your neighbours.
Generally speaking, we do not encourage live, amplified music at private homes as most homes in Oadby, Wigston and South Wigston are very close to others and there is a good chance that the noise will cause a disturbance.
We strongly advise that you finish at a time that neighbours will consider reasonable.

Again there is nothing to stop this but the longer noise is made, the greater is the chance that you could cause a statutory nuisance and that your neighbours will have a genuine complaint.
If you must have a number of parties over two or more days, you should make extra sure that your neighbours are prepared for this and agree with them acceptable finish times. These times might be earlier than you would like, but where people live close together and are easily affected by activities at someone else’s home, you do need to show consideration and courtesy.

An application for Building Regulations Approval for the installation in a building of a system to produce electricity, heat or cooling, by micro generation or from renewable sources will be required, unless the installer is registered on one of the following Competent Person Schemes for the installation of micro generation and renewable technologies:-

  • Association of Plumbing and Heating Contractors (Certification) Limited (APHC),
  • Building Engineering Services Competence Accreditation Limited (BESCA),
  • British Standards Institution (BSI),
  • Benchmark Certification Limited (CORGI),
  • ECA Certification Limited (ELECSA),
  • HETAS Limited,
  • NAPIT Registration Limited (NAPIT),
  • Ascertiva Group Limited (NICEIC),
  • Stroma Certification Limited (STROMA).

Please note that it is possible for the installer to be registered on one of the above competent person schemes but not be registered for works to micro generation and renewable technologies, it is therefore important that you ensure that their scheme registration is appropriate to the work that is to be undertaken.

Glass collection boxes are not available to collect. You can either request a new or replacement box by contacting Customer Services: 40 Bell Street, Wigston Leicestershire LE18 1AD Tel: (0116) 288 8961.

Brown and green recycling bags are available to collect at Customer Services: 40 Bell Street, Wigston, Leicestershire LE18 1AD and at Oadby and Wigston libraries.

Alternatively, each roll of bags contains a sticky label that requests 'More Bags Please'. Please attach this label to the colour of the bag you require more of when your bags are placed out for collection.

If you have difficulty with either of these methods, please contact Customer Services on Leicester (0116) 288 8961 who will arrange delivery of the bags to your property.

Refuse and brown and green recycling bags are collected from your property on a weekly basis. Garden waste and glass recycling (if you have a collection on your road) are collected on a fortnightly basis.

The refuse and recycling webpage will tell you when your next collection is. Alternatively, you can contact Customer Services: 40 Bell Street, Wigston, Leicestershire LE18 1AD Tel: (0116) 288 8961.

Collection of larger items should be booked in with Customer Services as a separate collection. This will not be taken with any other collection.

There are several different types of Buildings Regulations application that can be made, however they are not all suitable for every situation. There are three ways in which applications can be made to the Council.

Different types of application and how to make them:-

Please note that when submitting a Building Regulations application a fee will be payable, more information on our fees can be found within our schedule of charges.

You must book in your collection with our Customer Services on (0116) 288 8961 and be given a price for this collection.

Payment can be made by either a debit or credit card by contacting Customer Sevices (0116) 288 8961 or by cash or cheque by visiting Customer Services: 40 Bell Street, Wigston, Leicesterhire LE18 1AD.

You will need to provide the property address details when making a payment.

Once the fee has been paid, we will reply within 5 working days. In most cases this will be a full response but if we need more time for this, we will let you know.

£62.40 including VAT, for a single property.

Fireworks are inherently dangerous explosives and need to be used with extreme care.
Always follow the safety advice on the instructions.
Your garden should be sufficiently large to enable guests to stand well away from the lighting area and it is not a good idea for someone under the influence of alcohol to light them.
There are also time restrictions when the law allows fireworks to be lit.
Visit our fireworks page for more advice about using fireworks safely and within the law.

Payment can be accepted by cash - only at the main Council Offices and by cheque - at our Customer Service centres or by post. Payment can be made by card either online using our payment web page or over the telephone on Leicester (0116) 257 2850. You will need your invoice reference number when making a payment.

Oadby Waste Site (tip) is operated by Leicestershire County Council. The opening times for this site are displayed on the Leicestershire County Council website.

There are no specific restrictions or times that relate to parties in private homes. However the police can take action if you or your guests cause a disturbance and the council can take action if the noise from the party causes a nuisance.
A nuisance can occur at any time but is more likely to cause disturbance to others at night..
See our information on statutory nuisance for more details of what the council can do.

You can tell us if you have any information that could lead our officers to witness an offence.

You can tell us if you can identify anyone who does not clear up after their dog.

You can give us a witness statement if you have seen an offence.

If you think a new dog bin or more dog bins will help, please let us know where you think they should be put.

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